HR Knowledge

  • Payroll Processor

    Job Locations US-MA-Mansfield
    Job ID
    # of Openings
    Human Resources
  • Overview

    HR Knowledge is a rapidly growing, premier provider of payroll, benefits brokerage and HR consulting services to clients throughout New England. We offer a creative, fast paced environment that is challenging, stimulating and financially rewarding to individuals who are extremely client centric, highly motivated with a strong work ethic and initiative.


    The Payroll Processor is a highly organized and professional individual who builds strong client relationships, establishes clear lines of communication with clients, leadership team and internal staff members.


    • Processes client’s payrolls (weekly, bi-weekly, semi-monthly and monthly) and in an accurate and timely fashion, maintains client folders, reviews, and verifies client new employee packets
    • Works with clients to run special off cycle payrolls
    • Promptly responds to client inquiries via telephone and email regarding payroll and benefits administration to answer and resolve any and all questions and concerns that arise and if need be escalate questions to the Senior Client Account Manager or Manager of the Client Services Team
    • Provides timely and accurate administration of benefits plans to include enrollments, invoice reconciliation, terminations, Flex Benefits, COBRA compliance, and open enrollment notification
    • Maintains the electronic files for our clients, on the firm’s internal hard-drive
    • Performs data entry and maintenance of all client information into ADP payroll systems including General Ledger and Paid Time Off
    • Inputs benefit administration data on carriers’ websites
    • Ensures procedures are done in compliance with firms HIPPA policy
    • Enter work into internal tracking system
    • Responsible for the implementation of client system upgrades from RUN to WFN and adding additional company codes
    • Maintain regular and punctual attendance

    • Coordinates with the Benefits Department on client benefits including open enrollments, renewals, changes, and terminations for benefits programs including medical, life, dental, disability, and 401k
    • Prepares various payroll, benefits, and other reports as requested
    • Continues to educate oneself on new aspects and areas of compliance in payroll, benefits and human resources as the opportunity arises
    • Work on special projects for clients if needed


    • Experience with ADP PayX, ADP Workforce Now and HRB is preferred
    • At least five (5) years’ experience in payroll processing
    • To perform this job successfully, an individual must be able to perform each essential task satisfactorily

    • Excellent organizational skills, a keen attention to detail, strong administrative and analytical skills.
    • Reliable with a high degree of confidentiality and integrity
    • Strong analytical skills and problem solving
    • Thrives in a fast-paced environment and can adapt at prioritizing responsibilities and tasks to effectively meet deadlines
    • Personable, a good listener and can effectively communicate with all staff and client types through both written and verbal means
    • Works efficiently both independently and as a member of a larger team
    • Willing and flexible to help with any urgent issues that happen to arise at the company, even if they are outside the immediate scope of the role


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