HR Knowledge

  • Payroll Processor

    Job Locations US-MA-Mansfield
    Job ID
    # of Openings
    Human Resources
  • Overview

    HR Knowledge is a rapidly growing, premier provider of payroll, benefits brokerage and HR consulting services to clients throughout New England. We offer a creative, fast paced environment that is challenging, stimulating and financially rewarding to individuals who are extremely client centric, highly motivated with a strong work ethic and initiative.


    The Payroll Processer is responsible for working closely with our Implementation Leads and assist in processing new payrolls for new clients being onboarded onto our full-service platform.  In addition, this role works with clients temporarily in an emergency payroll situation. Quickly onboarding emergency payroll clients to HRK and running an analysis to determine payroll needs and processes; and work with the client to streamline the payroll process and create best practices, as well as, run payroll for a pre-determined amount of time until the client has a long-term solution in place.


    The following represents a list of essential duties and responsibilities; other duties may be assigned as required.

    • Process payrolls for new clients to ensure all parts are functioning smoothly
    • Works closely with the Implementation Lead to ensure that all projects are running on schedule
    • Routinely interact/collaborate with HRK Implementation Team in a helpful and productive manner
    • Exchange routine information with members of client project team, including priorities, timeliness and issues as they arise and keep all conversations, timelines and project plans up to date in Asana
    • Document payroll processing notes and ensure project plans up-to-date; keep all conversations, timelines and project plans up to date in Asana
    • Attends all new client Welcome Calls and Internal Client Launches as well as weekly Implementation Meetings
    • Work with client to help them streamline their payroll process and improve automation and efficiency
    • Works closely and strategically with Implementation Leads to determine the internal and external resources required to implement client projects and identify areas of on-going improvement
    • Establishes strong working relationship with ADP to ensure that we are able to navigate the complexities of their organization to meet our clients’ needs
    • Works with Implementation Leads to ensure client has been provided appropriate ADP Training.
    • Collaborates with Client Account Managers to transition new clients to service team
    • Provides Client Account Managers with detailed processing notes and communicates and trains Client Services regarding any client payroll items and nuances including items such time and attendance and PTO, 401(k) changes, and more
    • Maintain regular and punctual attendance
    • Other duties assigned on an as needed basis


    • Four-year degree or equivalent relevant experience
    • At least 3-5 years of previous work experience in ADP implementation, project management, ADP payroll processing, or otherwise related fields
    • Developed computer skills including proficiency in Microsoft Word, Excel, and project management software
    • Excellent organizational skills, a keen attention to detail, strong administrative and analytical skills.
    • Reliable with a high degree of confidentiality and integrity
    • Thrives in a fast-paced environment and can adapt at prioritizing responsibilities and tasks to effectively meet deadlines
    • Personable, a good listener and can effectively communicate with all staff and client types through both written and verbal means
    • Works efficiently both independently and as a member of a larger team
    • Ability to read and interpret documents such as operating procedures, quality control procedures, and instructions
    • Ability to speak effectively in one-on-one conversations and before groups
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form



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