HR Knowledge

  • Junior HR Generalist

    Job Locations US-MA-Mansfield
    Job ID
    # of Openings
    Human Resources
  • Overview

    HR Knowledge is a rapidly growing, premier provider of payroll, benefits brokerage and HR consulting services to clients throughout New England. We offer a creative, fast paced environment that is challenging, stimulating and financially rewarding to individuals who are extremely client centric, highly motivated with a strong work ethic and initiative.


    We are currently looking for an experienced HR professional to join our dynamic HR Services team as a Junior HR Generalist.  In this role you will support our clients with a variety of HR projects and day to day needs.  This is a fast paced position, that requires superb communication and written skills, as well as a high level of attention to detail.


    • Evaluation of client’s human resources plans and procedures; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manuals
    • Review and coordinate the client’s employment, employee/labor relations, personnel, and equal opportunity policies and practices
    • Responsible for assisting in the development of job descriptions and other personnel documents and forms
    • Provides clients with employee relations counseling and coaching
    • Maintains knowledge of industry trends and employment legislation and insures client’s compliance
    • Provides Federal and State legislation compliance guidance pertaining to all HR matters
    • Maintains a high level of confidentiality and professionalism in daily tasks
    • Contribute to the development, implementation and monitoring of policies and procedures based on relevant legislation and contemporary HR management practices
    • Deliver responses to requests received from clients through email and by phone in a timely manner, including but not limited to issues that are sensitive in nature
    • Work closely with Team Leaders or Department Head to ensure smooth transition and escalation of issues to ensure that all issues raised by clients are followed up as appropriate
    • Assist the Team Leaders or Department Head to develop scalable processes and procedures as they relate to the HR Services team providing exceptional customer service to our client
    • Participates in professional development sessions and trainings
    • Performs other related duties as required and assigned


    • Four-year degree or equivalent relevant experience
    • Experience in interpreting, advising, analyzing and implementing policies and procedures
    • At least 2 years of recent experience in a Human Resource Generalist role. Knowledge of relevant HR policies and procedures is highly preferred
    • The verbal communication skills to communicate with a diverse client group
    • The written communication skills to produce succinct correspondence and reports
    • The ability to research, analyze and reason logically within tight and conflicting timeframes
    • A commitment to providing excellent customer service
    • Experience in providing advice and support to senior managers on strategic matters.
    • Demonstrated ability to take initiative
    • Proficient in Microsoft Office and Adobe
    • Ability to drive to client sites on occasion throughout New England area


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