HR Knowledge is a rapidly growing, premier provider of payroll, benefits brokerage and HR consulting services to clients throughout New England. We offer a creative, fast paced environment that is challenging, stimulating and financially rewarding to individuals who are extremely client centric, highly motivated with a strong work ethic and initiative.

We are currently looking for an experienced HR professional to join our dynamic HR Services team as an HR Advisor.  In this role you will support our clients with a variety of HR projects and day to day needs.  This is a fast paced position, that requires superb communication and written skills, as well as a high level of attention to detail. 

• Evaluation of client’s human resources plans and procedures; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manuals
• Review and coordinate the client’s employment, employee/labor relations, personnel, and equal opportunity policies and practices
• Responsible for assisting in the development of job descriptions and other personnel documents and forms
• Provides clients with employee relations counseling and coaching
• Maintains knowledge of industry trends and employment legislation and insures client’s compliance
• Provides Federal and State legislation compliance guidance pertaining to all HR matters
• Maintains a high level of confidentiality and professionalism in daily tasks
• Contribute to the development, implementation and monitoring of policies and procedures based on relevant legislation and contemporary HR management practices
• Deliver responses to requests received from clients through email and by phone in a timely manner, including but not limited to issues that are sensitive in nature
• Work closely with Team Leaders or Department Head to ensure smooth transition and escalation of issues to ensure that all issues raised by clients are followed up as appropriate
• Assist the Team Leaders or Department Head to develop scalable processes and procedures as they relate to the HR Services team providing exceptional customer service to our client
• Participates in professional development sessions and trainings
• Performs other related duties as required and assigned

• Four-year degree or equivalent relevant experience
• Experience in interpreting, advising, analyzing and implementing policies and procedures
• At least 5 years of recent experience in a Human Resource Generalist role. Knowledge of relevant HR policies and procedures is highly preferred
• The verbal communication skills to communicate with a diverse client group
• The written communication skills to produce succinct correspondence and reports
• The ability to research, analyze and reason logically within tight and conflicting timeframes
• A commitment to providing excellent customer service
• Experience in providing advice and support to senior managers on strategic matters.
• Demonstrated ability to take initiative
• Proficient in Microsoft Office and Adobe
• Ability to drive to client sites on occasion throughout New England area